Global Performance & Talent Operations Specialist

Key Responsibilities

• Configure, administer, and optimize global performance processes within Workday, including goal-setting, continuous feedback, mid-year and year-end reviews, and calibration sessions, tailored to the needs of a global organization.
• Partner with domestic and international HRBPs, L&D, and business leaders to ensure end-to-end performance management activities are effectively deployed and managed according to the global calendar.
• Troubleshoot and resolve technical and operational issues related to performance modules in Workday.
• Provide training and support to HR teams and end-users on processes, process changes, system enhancements, and best practices.
• Identify and execute opportunities for process improvement, automation, or simplification of talent and performance activities.
• Stay up-to-date with external benchmarks and Workday enhancements to incorporate industry best practices in talent management.

Talent Data & Analytics

• Create, refine, and maintain HR and manager dashboards and talent reports in Workday to support HR, business leaders, and executives in critical decision-making.
• Compile and visualize key talent metrics (e.g., talent assessments, high-potential pools, succession, mobility, diversity) to articulate the organization's talent health and bench strength.
• Transform complex data into meaningful insights and recommendations for presentation in executive forums and talent reviews.

Project Management & Change Leadership

• Support and, at times, lead global talent and performance projects, ensuring timely delivery, stakeholder alignment, and comprehensive communications.
• Collaborate to embed performance and talent insights into learning, succession, and development initiatives.