Jobs · Information Technology · Illinois

Global Observability Team Lead

Optiver · Chicago, IL · 1 wk ago
On-siteInformation TechnologyFull-time

WHAT YOU WILL DO

We are looking for a Head of Observability Platform to lead observability as a business-critical platform capability across our globally distributed trading environment. Observability at Optiver has evolved across multiple teams, regions, systems, and platforms. We have a capable but heterogeneous foundation across logs, metrics, telemetry pipelines, dashboards, alerting, and production diagnostics. We have formed a dedicated team to advance observability as a standalone platform capability: globally consistent, easy to adopt, reliable at scale, and deeply embedded in how Optiver builds, operates, diagnoses, and improves production systems.

This is a hands-on technical leadership role. You will not be the primary implementer of every system, but you will need the depth to challenge designs, guide architectural trade-offs, unblock engineers, and make high-quality decisions. You will lead a globally distributed team of engineers, partner closely with engineering stakeholders, and shape the standards, tooling, and practices that make observability effective at scale.

  • Set the global strategy, architecture, operating model, and roadmap for Optiver’s observability platform.
  • Lead and develop a globally distributed team of engineers, shaping team mandate, ways of working, and capability.
  • Define what “good observability” means at Optiver, including expectations for telemetry quality, instrumentation, alerting, dashboards, service health, and diagnostic workflows.
  • Guide technical direction across telemetry collection, ingestion, storage, query, visualization, alerting, eventing, automation, and platform reliability.
  • Improve the reliability, scalability, performance, and cost-effectiveness of the platform as adoption and telemetry volumes grow.
  • Improve developer and operator experience through self-service workflows, golden paths, documentation, reusable patterns, APIs, dashboards, and investigation tooling.
  • Persistently partner with engineering teams to drive adoption.

WHAT YOU'LL BRING

  • Proven experience leading engineering, SRE, platform, infrastructure, or observability teams in a complex technical environment.
  • Experience owning or shaping a platform capability, including strategy, roadmap, architecture, operating model, adoption, governance, and measurable outcomes.
  • Deep understanding of modern observability practices across logs, metrics, traces, events, alerting, dashboards, telemetry pipelines, diagnostics, instrumentation quality, and service health.
  • Experience designing or leading large-scale observability platforms, including ingest pipelines, storage backends, query systems, retention models, visualization, alerting, resilience, and scale-related trade-offs.
  • Strong technical judgement, people leadership, and delivery discipline.
  • Ability to influence without direct control across engineering teams.
  • A pragmatic approach to platform adoption, balancing global standardisation with regional autonomy, local production needs, and existing systems.

WHAT YOU'LL GET

  • A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.
  • The chance to work alongside diverse and intelligent peers in a rewarding environment.
  • Training, mentorship and personal development opportunities.
  • Daily breakfast, lunch and an in-house barista.
  • Gym membership plus weekly in-house chair massages.
  • Social events, including a company trip every two years.
  • Guided relocation, a competitive relocation package and visa sponsorship where necessary.

DIVERSITY STATEMENT

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