Senior Observability Engineer/Developer

About the role

We are seeking a skilled Monitoring & Alerting Engineer to design, build, and enhance tools and applications that power SS&C Intralinks’ monitoring and alerting ecosystem. In this role, you will develop clean, secure, and efficient code; create integrations across monitoring platforms; and drive automation that improves system reliability and operational efficiency.

Responsibilities

• Develop and enhance tools, applications, scripts, plugins, and integrations for monitoring and alerting platforms.
• Configure and optimize monitoring for servers, databases, networks, cloud services, infrastructure, and applications.
• Automate repetitive setup, reporting, and maintenance tasks using automation tools and scripting languages such as Python or Bash.
• Design and implement complex, reusable components and integrations based on broad requirements.
• Research and evaluate new monitoring technologies; present recommendations to management.
• Conduct code reviews and perform code analysis to ensure quality and security.
• Collaborate with product owners, SMEs, and engineering teams to deliver high-quality monitoring solutions.
• Maintain documentation for monitoring architecture, standards, and processes.
• Provide regular reports on system health and capacity planning.

Requirements

• 5+ years of experience with modern monitoring and observability tools (e.g., Zabbix, CloudWatch, Dynatrace, Datadog, Splunk, ServiceNow).
• 3+ years of experience with a programming language such as Python, Java, C#, or C/C++.
• 1+ years of Linux experience (Bash, cron jobs, scripting, SSH, etc.).
• Experience working with REST APIs/JSON and integrating third-party services.
• Experience with automation tools and methodologies.
• Understanding multithreading, distributed systems, and concurrency.
• 3+ years of experience with major cloud providers (AWS, Azure, GCP).
• Knowledge of GitHub or other source control platforms.
• Security-minded approach to development and operations.
• Experience in regulated industries.
• Communication with engineering and operations teams.
• Collaboration in incident management.
• Ability to influence architectural design for monitoring.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Mathematics, or a related field.
• ITIL knowledge or certification.
• TOGAF experience or certification.