Global Lead, Collaboration Engineering
About the role
Fuel the future of how FLBG collaborates. Business Technology & Digital Solutions is accelerating digital transformation across FUJIFILM Biotechnologies, and we’re seeking a visionary, execution-focused leader to own our global collaboration platforms and experience.
Responsibilities
Define and own the global collaboration strategy and standards across FLBG
Lead and develop a global Collaboration organization (engineering, SMEs, vendors)
Own global architecture for Microsoft 365 services; Teams (collaboration + telephony); SharePoint Online & OneDrive; AV, meeting rooms, and conferencing tech
Ensure high availability and performance of collaboration services
Own vendor strategy (Microsoft, AV vendors, telephony providers)
Requirements
Minimum Education Requirements: Bachelor’s degree in Computer Science, Business Administration, Engineering, or related field; Master’s degree preferred
Minimum Experience Requirements: 15+ years of experience in IT, Digital Workplace, or Collaboration services; 5+ years in global leadership roles (direct or matrix leadership)
Proven experience owning global platforms/services (M365, Collaboration, AV, Telephony)
Strong understanding of service ownership, governance, and operating models
Qualifications
Strategic & Leadership: Define and execute global digital workplace/collaboration strategies; Strong stakeholder management (engineers to executives); Organizational design and team scaling
Financial governance and vendor management: Data-driven decision making; Collaboration Platform Expertise (Conceptual & Governance): Microsoft 365 ecosystem (Teams, SharePoint, OneDrive, Exchange); Teams telephony and collaboration governance; AV/meeting room ecosystems and standards; Identity integration (Azure Entra); High-level understanding of automation and API-driven platforms; Service Management & Operations: Strong ITIL knowledge (Incident, Problem, Change, Service Design); Experience defining SLAs, KPIs, and service models; Global service delivery and support integration; Compliance & Regulatory Experience: Working in GxP/GAMP environments; Understanding of validation, audits, and risk management
Behavioural Competencies: Strong leadership presence and communication skills; Ability to operate in complex, global environments; Outcome-driven and structured mindset; Strong collaboration and influencing skills; Service-oriented leadership with a focus on user experience