Global Head of Sales Engineering, Charles River

About the role

The ideal candidate will act as both a solutions specialist and a leader/mentor to both the sales engineers and solutions architects on the team. Understanding the investment management space is critical in this role. Individuals across the sales organization will look to the Global Head of Sales Engineering for guidance and support during the pre-sales process.

Responsibilities

• Lead and develop the sales engineering and solution architect groups through regular coaching, individual touch points, and hands on training
• Manage complex resource requirements for new client engagements (ability to balance the appropriate mix of individuals to support the success of the project)
• Must be able to act as a presenter for team members. Will require full knowledge of the platform solution and strong communication skills to sophisticated investment managers
• Gather client requirements and work with team to develop meaningful sales demonstrations
• Interact with clients: presenting new features, gathering feedback
• Understand upcoming product release features and be able to demonstrate these updates to the team for consistency
• Serve as a bridge to the implementation team by effectively communicating and documenting requirements from the pre-sales process
• Travel requirement: 50%

What You Are Responsible For

• Lead and mentor the Sales Engineering and Solutions Architect team
• Partner with Sales leaders and teams to support the sales process through understanding of customer requirements, and demonstrating the value of how our platform solves complex use cases
• Interact with clients: presenting new features, gathering feedback
• Work with the product management team in understanding the market needs and developing targeted workflows for client demonstrations
• Create and maintain a library of standardized demos
• Review all outbound RFP/RFI responses to insure the best solution is being presented to prospects

What We Value

• Proven ability to manage a large and diverse team of experienced professionals
• Proven ability to successfully lead teams and functions with a track record of setting realistic yet challenging goals
• Instills a strong sense of purpose while also developing a highly engaged team
• Ability to develop and deliver complex commercial software to demanding clients
• Strong ability to drive results and execute amid ambiguity
• The ability to innovate and problem solve is critical
• Communicates, collaborates, and influences effectively with internal groups and external clients
• Can articulate the product vision, roadmap, and capabilities in a clear, concise, and compelling way
• Engages and energizes the teams across the organization to drive towards successfully meeting client and market needs (product management, engineering, implementation and sales)

Education And Preferred Qualifications

• Advanced degree in mathematical finance, engineering, or business preferred
• Deep knowledge of financial markets and buyside investment processes
• Minimum of 15 years of experience in a similar role within Investment Management (Sales Engineering or similar role)
• Minimum of 5 years in a leadership role, preferably in a pre-sales capacity
• Good understanding of financial investment products across asset classes including derivatives
• Experience with Charles River IMS or similar investment management platform preferred
• Understanding of buy-side investment management workflows highly desirable
• Excellent communication skills (verbal and written), good interpersonal skills, ability to gather and understand requirements in the financial sector
• Proven organizational skills with attention to detail
• Strong analytical and problem-solving skills
• Flexibility with schedule and ability to work beyond regular business hours
• Demonstrated planning and scheduling skills
• Able to work on multiple initiatives simultaneously and deal with the inevitable surprises that are part of a dynamic environment

Pay Range

$170,000 - $267,500 Annual

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.