Global eDiscovery, Senior Manager

About the role

Reporting to the Lead of Global eDiscovery, this role will serve as the operational leader for the eDiscovery function. You will manage a team of case managers, develop scalable global processes, collaborate directly with litigation counsel, outside counsel, and cross-functional partners, and ensure defensible, compliant execution across all jurisdictions. This is a critical role that requires deep technical eDiscovery expertise, strong operational judgment, and proven leadership capabilities in a complex global environment.

Responsibilities

• Lead, mentor, and manage a global team of eDiscovery case managers supporting litigation, investigations, and regulatory matters across all operating regions.
• Oversee the full end-to-end eDiscovery lifecycle including identification, preservation, collection, processing, review, production, and defensible disposition of Electronically Stored Information (ESI).
• Manage a large and complex active docket, ensuring timely, accurate, and defensible execution of all discovery obligations.
• Contribute to vendor management, platform optimization, quality control frameworks, and operational reporting for the eDiscovery function.
• Drive continuous improvement of eDiscovery processes, policies, workflows, and best practices aligned with the company's global legal defense strategy.
• Serve as eDiscovery subject matter expert for the Global Litigation team, providing integrated guidance on discovery operations and strategy.
• Partner directly with in-house litigation attorneys and outside counsel on active matters to define scopes, establish timelines, and coordinate discovery execution.
• Advise stakeholders on eDiscovery risks, technology solutions, data workflows, and process improvements.
• Develop standard operating procedures, playbooks, and training materials for consistent, defensible discovery practices across the US, Canada, and global jurisdictions.
• Act as primary point of contact for Corporate Information Systems, Privacy, Security, and business teams on all eDiscovery-related matters.
• Coordinate with technical stakeholders to manage custom data types, proprietary internal systems, and discovery-specific technical requirements.
• Collaborate with privacy and compliance teams to align discovery practices with global data protection regulations and cross-border data transfer obligations.
• Lead early case assessment (ECA), search term analysis, and data pattern identification to support litigation strategy.
• Ensure all eDiscovery practices comply with applicable US, international, and regional laws, regulations, privacy requirements, and data protection obligations.
• Apply eDiscovery, data privacy, and information governance principles across all active matters.
• Drive defensible disposition practices and maintain proper documentation for all discovery activities.

Requirements

Minimum Qualifications

• Bachelor's degree with extensive experience in eDiscovery, litigation support, and legal operations with a demonstrated focus on discovery.
• Deep end-to-end understanding of the eDiscovery lifecycle, ESI management, litigation discovery obligations, and regulatory investigation support.
• 3+ years experience managing eDiscovery teams, case managers, vendors, or cross-functional discovery workflows.
• Strong working knowledge of eDiscovery platforms including Relativity, Nuix Discover, data preservation tools, and enterprise data environments.
• Demonstrated experience developing and implementing eDiscovery processes, policies, and playbooks on a global scale.
• Exceptional written and verbal communication skills, with the ability to translate technical concepts into clear business language.
• Proven ability to manage multiple concurrent priorities, deadlines, and stakeholders across multiple time zones and jurisdictions.

Preferred Qualifications

• Combined experience in both private practice law firm and in-house corporate legal departments.
• Technology or media industry experience.
• Experience with AI-assisted review tools and advanced data analytics techniques.
• Prior experience managing cross-border discovery matters.
• Demonstrated track record of process improvement and scaling operational functions.

About the company

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

Benefits

• Day one access to medical, dental, and vision insurance.
• 401(k) savings plan with company match.
• Paid parental leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• 10 paid holidays per year.
• 10 paid sick days per year.
• 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

Pay

The base salary range for this position is $144,000 - $270,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work; this role may be eligible for additional discretionary bonuses/incentives and restricted stock units.