eDiscovery Senior Project Manager

Reports to the PM Directors, responsible for high-level management, delegation, and execution of day-to-day e-discovery project tasks while concurrently managing multiple projects of significant complexity.

Core Competencies

• Be flexible and embrace change
• Take ownership for providing outstanding service
• Value and respect the contributions of others, building trust and relationships with stakeholders
• Take initiative, act with urgency, be accountable, and demonstrate unwavering commitment to do the right thing
• Recognize, develop, and celebrate individual and team successes
• Utilize communication best practices and active listening techniques to meet stated needs
• Lead with conviction

Responsibilities

Leadership

• Serve as a point of escalation for junior members of the team
• Provide training and supervision for junior team members
• Motivate to create an environment where employees thrive
• Manage and plan project resources
• Identify and facilitate growth opportunities for colleagues
• Identify areas of operational risk and implement strategies to mitigate such risk for your clients
• Participate in strategic client meetings (quarterly meetings, in-person meetings, etc.) and oversee client-level reporting
• Initiate and participate in business development opportunities with GRO
• Initiate and provide guidance to junior PMs regarding building of client relationships

Management of Projects

• Provide end-to-end oversight of discovery matters and serve as primary client point of contact
• Provide expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Create and maintain project schedules and reporting, including defining activities, sequence of events, dependencies, work effort, duration, and associated resource requirements
• Develop and manage relationships with internal teams
• Define, articulate, implement, and monitor quality standards on all project deliverables
• Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables
• Serve as an expert on Consilio's review platforms and proprietary offerings
• Forecast, track, and manage project budgets
• Successfully oversee and consult on multiple, concurrent complex projects
• Generate and distribute reporting metrics and other identified KPIs as needed for each project
• Develop strong client relationships through collaborative, consultative service

Requirements

• BA/BS degree or minimum 5 years in the litigation support/legal industry
• Demonstrable experience of ‘Leadership Responsibilities’
• 5 years experience using the Relativity platform or equivalent eDiscovery tools
• Willingness to travel
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• Demonstrated experience coordinating project work and resources with global resources
• A proactive approach to problem-solving and the ability to anticipate client needs
• The ability to confront unexpected problems quickly and effectively
• Available for a flexible schedule driven by client requirements that will periodically exceed a standard 40-hour work week depending on project needs
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Demonstrated ability to manage project teams, including teams of supporting project managers

Values

• Excellence - We strive to make every client our advocate
• Passion - We DO because we CARE
• Collaboration - We win together through teamwork and communication
• Agility - We flex, adapt, and embrace change
• People - We value, respect, and invest in our teammates
• Vision - We create clarity of purpose and a clear path forward