Global Customer Insights Intern

Primary Function of Position

Intuitive (maker of DaVinci surgical systems and the Ion endoluminal lung biopsy system) is seeking a passionate Global Customer Insights Intern to support a wide range of customer and market insight initiatives at Intuitive. This individual will conduct mainly primary market research studies and analyses. The Global Customer Insights (GCI) Intern will play a key supporting role in identifying marketplace opportunities and reducing business decision making risk. They will support members of the GCI team in confirming research objectives, identifying target audience, determining methodology, designing and programming surveys, managing projects, analyzing data and doing follow up analyses/data cuts, supporting reporting, and preparing presentation decks.

Essential Job Duties

• Aid in business partner consultations
• Develop/refine research objectives, methodology, surveys/guides
• Analyze study results – and support team members with additional data cuts
• Mine both new and existing data from a variety of studies for insights
• Develop study reports/presentation decks, analyses, for business partners
• Use creativity to meet insights needs with limited resources
• Seek opportunities to grow as a professional market researcher

Qualifications

• Required Skills and Experience
• University Hiring Program Eligibility Requirements
• Required Education And Training
• Preferred Skills And Experience

Required Skills and Experience:

• University Enrollment: Must be currently enrolled in an accredited degree-seeking academic program.
• Internship Work Period: Must be available to work approximately 15 hours per week from mid September through late May.
• Required Education And Training: Current enrollment in a Business Administration, Market Research or related degree-seeking program at the Master’s level.
• Working Conditions: None

Preferred Skills And Experience:

• 2+ years of experience analyzing problems using data sets, logic and holistic thinking.
• Experience with both primary (qualitative and quantitative) and secondary methods.
• Undergraduate level degree + enrollment in graduate MMR program in good standing.
• Strong interest in healthcare industries.
• Strong written and oral communication skills.
• Proficiency in Word, Excel, PP.
• Experience with SPSS preferred.
• Graphics design a plus.
• Strong prioritization and project management skills.
• Proficiency in or ability to learn Qualtrics end user survey tool.
• Willingness and desire to learn new skills and move beyond “comfort zone”.