Customer Support Strategy Analytics Intern

What Awaits You

• Create and maintain business reports, dashboards, and analytics using Tableau and similar tools.
• Analyze data to identify trends, insights, and opportunities that support business decision-making.
• Ensure data accuracy and consistency through validation, quality checks, and documentation updates.
• Support ad-hoc reporting requests while helping improve and automate recurring reporting processes.
• Monitor KPIs and performance metrics to track progress against key business initiatives.
• Partner with IT teams to troubleshoot issues and enhance reporting tools and workflows.
• Aid in AI and automation initiatives, including chatbot development, model training, workflow automation, performance monitoring, and continuous improvement.

What You Should Bring

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university.
• Possess a minimum cumulative GPA of 3.0 (not just in major).
• Complete at least 60 college credits or be at least a rising Junior.
• Ability to work full-time (36.25 hours/week).

What You Can Look Forward To

• Medical Insurance
• Paid Time Off in addition to Company paid holidays where eligible
• Hybrid work environment
• Intern Vehicle Lease Program

Pay

• The hourly rate for Undergraduate students is $25.30.
• The hourly rate for Graduate students is $32.20.

Schedule

• This is a full-time internship position for our Fall Rotation, from September 7, 2026 through December 11, 2026 in Woodcliff Lake, NJ.