Global Business Systems Manager

About the role

The Global Business Systems Manager – Special Projects & Mergers & Acquisitions (M&A) supports global initiatives that span business systems, operational readiness, and organizational change. This role is business-facing and project oriented, serving as a key liaison between Global Business Systems, business stakeholders, and functional partners. The position focuses on special project, M&A, Organic Growth and/or Real Estate relocations integration readiness, cross-functional project coordination, and enabling standardized, scalable business processes across the organization.

Responsibilities

• Serve as a Global Business Systems representative for mergers & acquisitions, organic growth and relocations, supporting discovery, integration planning, setup & configuration, pre & post go-live execution
• Support CargoWise Business Systems when no M&A's are active
• Coordinate system-related workstreams for M&A activities, including timelines, dependencies, communication, and readiness planning and execution
• Lead or support cross-functional special projects that impact enterprise business systems, processes, and organizational change
• Act as a liaison between business stakeholders and technical teams by gathering high-level business requirements and translating them into actionable inputs
• Support business readiness, training coordination, and adoption activities related to system changes and integrations
• Maintain documentation, governance artifacts, and lessons learned to support continuous improvement of M&A and project playbooks
• Support the continuous improvement on M&A integration processes
• Contribute to the development and refinement of Global Business Systems integration templates and governance frameworks
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education:

• High School (required)
• Some College/Associate's Degree Business, Information Systems, Supply Chain, Logistics, or related field (preferred)

Experience:

• 5+ years Experience working with enterprise business systems or technology-enabled business processes (required)
• 3+ years Cross-functional project, transformation, or M&A integration experience (required)
• 5+ years Experience in logistics, freight forwarding, customs brokerage, or supply chain environments (required)

Licenses and Certifications:

• CCB-Certified Coding Specialist (preferred)
• DG (preferred)

Skills

• Cross-functional project and program coordination (High)
• Business systems and process understanding (High)
• Risk identification and issue management (Medium)
• Stakeholder communication and facilitation (High)
• Documentation, governance, and structured delivery (High)
• M&A integration and business readiness support (Medium)

Pay

The wage range for this position is $127,720.00-$191,580.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Benefits

• Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement
• Up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually