Global Workforce Management Systems Manager

Responsibilities

• Lead and oversee country time administration operations across multiple regions (Americas, EMEA, APAC).
• Manage and support Time Administrators to ensure accurate and timely processing of employee labor hours.
• Establish and maintain standardized timekeeping procedures and best practices across the regions.
• Act as the functional owner of our Time & Attendance systems - Lead upgrades, integrations, and optimizations.
• Ensure labor hours are accurately coded to appropriate jobs, phases, departments, and cost codes.
• Ensure compliance with company policies, union agreements, prevailing wage requirements, and applicable labor regulations.
• Investigate and resolve payroll and labor discrepancies in partnership with field leadership and management teams.
• Analyze labor distribution reporting, workforce utilization, and timekeeping trends to identify risks and improvement opportunities.
• Maintain employee rosters, job assignments, security access, and system configurations within timekeeping platforms.
• Collaborate with Payroll, HR, and Operations to support accurate labor forecasting and reporting.
• Participate in process improvement initiatives focused on efficiency, reporting accuracy, and operational scalability.
• Maintain and strengthen vendor relationships.

Qualifications

• Bachelor’s degree required with 7+ years of relevant experience, including 3+ years of leading multi-country timekeeping administration.
• Deep expertise in timekeeping and workforce administration, timekeeping compliance, and timekeeping systems.
• Strong understanding of labor tracking, job costing, workforce reporting, and payroll processes.
• Experience with timekeeping software such as ADP WFM, ADP e-Time, UKG, or similar systems.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities across fast-paced operational environments.
• Strong attention to detail with a focus on accuracy and compliance.
• Global time and attendance expertise
• Global compliance and regulatory expertise
• Timekeeping technical and system fluency
• Leadership and stakeholder management
• Analytical and problem-solving skills
• Change management