Global Benefits - Analyst

About the role

iCapital is seeking a Benefits Analyst to support the Human Resources team. Reporting to the Senior Vice President, Total Rewards and People Partners, this role will primarily assist in the administration and day-to-day operations of health and welfare benefit programs for North America.

Responsibilities

• Support the administration of benefit programs, including health, wellness, retirement, and leave programs.
• Aid in open enrollment and renewal processes, including audit support, data validation, and employee communications.
• Respond to employee benefit inquiries and provide guidance on plan features, enrollment, and claims processes.
• Help coordinate new hire benefit onboarding and orientation materials.
• Maintain accurate benefits data in HRIS systems, including enrollments, life event changes, and terminations.
• Process and track employee status changes and eligibility updates with internal systems and vendors.
• Support leave of absence administration, including tracking, documentation, and coordination with HR, managers, and vendors.
• Partner with the Payroll team to help resolve issues related to benefits deductions and processing.
• Aid the Finance team with billing reconciliation and invoice tracking.
• Support the preparation of employee communications and educational materials to improve understanding of benefits.
• Maintain organized benefits documentation, including plan summaries, notices, and compliance materials.
• Aid in compliance activities, including audits, filings, and reporting (i.e. ACA-related support).
• Cook up with external vendors and escalate issues as needed.
• Provide general administrative and project support for Total Rewards initiatives.

Qualifications

• 1–3 years of experience in human resources or benefits administration are preferred
• Basic understanding of employee benefits (health and welfare, retirement, or leave programs)
• Strong attention to detail and ability to manage multiple tasks with accuracy
• Strong customer service orientation and able to communicate clearly with employees
• Able to handle confidential information with discretion and professionalism
• Proficient in Microsoft Office, especially Excel
• Familiar with HRIS or benefits systems is a plus
• Exposure to compliance frameworks (i.e. ACA, ERISA) is preferred
• Team-oriented, organized, and proactive with a willingness to learn

Benefits

The base salary range for this role is $70,000 to $85,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

Schedule

Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

Pay

The base salary range for this role is $70,000 to $85,000.

Benefits

Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

Company Information

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us. Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

Equal Opportunity Employer

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.