Global Agency Partnerships Lead

About the role

The Global Agency Partnership Lead contributes to the overall strategy, execution, and success of the program, aligning to Canva’s top-line goals. You will act as the connective tissue between Canva, the Customer, and the Agency Partner - regionally and globally. You will set direction and get things done.

Responsibilities

• Contribute to the strategy, design and evolution of Canva's global agency program - including engagement models, partner tiers, playbooks, and performance frameworks - aligned to Canva’s broader go-to-market strategy.
• You’ll take ownership of key agency programs, moving them from concept to active pilots with clear timelines, ownership, and measurable outcomes.
• Evaluate partners for strategic fit, service maturity, regional relevance, and ability to deliver Enterprise customer outcomes.
• Build, recruit, and develop a portfolio of agency partners aligned to Canva Enterprise priorities across training, design services, onboarding, implementation, adoption, and expansion that balances geographic reach, specialization, and commercial impact.
• Build and activate agency relationships that support enterprise revenue: partner-sourced awareness, qualified pipeline, deal support, and adoption services.
• Partner closely with North America Sales and Success teams and leaders to embed agency partners into key deal cycles for validation, credibility, and access to decision-makers.
• Collaborate with Customer Success to operationalize a clear partner matching motion for implementation and post-sale services - ensuring strong alignment and quality of engagements.
• Align with Partner Marketing to optimize partner activity to drive awareness of Canva Enterprise.
• Maintain strong discipline across partner engagement, referrals, account mapping, opportunity tracking, and reporting.

Requirements

• Background in SaaS, enterprise software, digital platforms, or agency ecosystems.
• Experience working with agencies, consultancies, or service partners in a commercial or strategic capacity.
• Strong understanding of Enterprise GTM: pipeline generation, sales cycles, onboarding, adoption, renewals, and expansion.
• Expertise working with service partners that support onboarding, implementation, or adoption programs.
• Commercial instincts paired with operational rigor — comfortable with CRM, reporting, account mapping, and metrics.
• Experience working across multiple regions or in global teams with regional execution models.
• Exceptional communication, reporting, and stakeholder management skills.

Nice to have

• Experience in design, content, martech, collaboration, or creative workflow ecosystems.
• Experience supporting Enterprise customers through agency- or partner-led service delivery models.

Benefits

• Equity packages
• Health benefits plans
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy
• Anual Vibe & Thrive allowance
• Flexible leave options

Pay

The target salary range for this position is $233,000 to $305,000.

Schedule

Full-time