Global Aftermarket Service Leader MPD (Managed Pressure Drilling)

Job Overview

Responsibilities

Serve as the primary commercial point of contact for assigned customers.

Develop trusted relationships with customer stakeholders across operations, drilling, maintenance, procurement, and supply chain.

Conduct regular customer visits, business reviews, and opportunity planning sessions.

Understand customer operational plans, maintenance schedules, and upcoming aftermarket needs.

Business Development

Identify, qualify, and develop new aftermarket opportunities across:

• Repair & Maintenance (R&M)
• Spare Parts
• Upgrades
• Rentals
• Software
• Technical Services

Commercial Strategy

Develop pricing strategies aligned with company pricing governance.

Lead commercial negotiations, framework agreements, and customer proposals.

Collaborate with pricing, engineering, and operations to develop competitive solutions.

Drive opportunity conversion while maximizing profitability.

Opportunity Management

Own the commercial lifecycle from opportunity identification through customer purchase order.

Ensure opportunities are accurately maintained within Salesforce and forecasting tools.

Collapse awarded work into execution.

Coordinate with the Aftermarket Commercial Operations Coordinator to transition awarded work into execution.

Remain engaged throughout execution to support customer communications and resolve commercial issues.

Customer Experience

Serve as the escalation point for strategic customer issues.

Maintain regular communication with customers regarding opportunity progress, project status, and overall account performance.

Lead post-project reviews and identify additional aftermarket opportunities.

Cross-Functional Collaboration

Partner with:

• Engineering
• Sales & Commercial
• Procurement
• Supply Chain
• R&M Operations
• Finance
• Aftermarket Commercial Operations Coordinator

Support continuous improvement initiatives that improve quoting speed, execution quality, and customer responsiveness.

About Us

We are One Weatherford.

We are an Equal Opportunity Employer.