Jobs · Customer Service · North Carolina

Global Account Director, Healthcare

DSV - Global Transport and Logistics · Charlotte, NC · 4 wk ago
Customer Service$145k–$150k/yrFull-time

Duties & Responsibilities

  • Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
  • Managing named global Healthcare accounts, in accordance with agreed financial and performance targets based on DSV processes.
  • Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments.
  • Work closely with operations to deliver high level of service to customers.
  • Identify and develop relationships with key decision makers at all levels within an account.
  • Understand the customer’s buying process.
  • Understand the customer’s business (strategically, operationally, & financially).
  • Work closely with customers to intimately understand their needs.
  • Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.

Qualifications

The ideal candidate will have:

  • A minimum of 8 years of experience in a similar role, preferably in the healthcare logistics sector.
  • Proven track record of developing and executing comprehensive account plans.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced, international environment.
  • Experience in managing global accounts and understanding complex customer needs.
  • Knowledge of healthcare logistics and supply chain management principles.

Skills

  • Strategic thinking and planning.
  • Customer relationship management.
  • Financial analysis and budgeting.
  • Logistics and supply chain management.
  • Collaboration and teamwork.
  • Problem-solving and innovation.

Benefits

Our benefits package includes:

  • Competitive and performance-based remuneration.
  • A wide range of fringe benefits.
  • Health, dental, and vision insurance.
  • Flexible spending accounts.
  • Retirement savings plans.
  • Employee assistance programs.
  • Professional development opportunities.

Pay

The expected base pay range for this position is $145,000.00 – $150,000.00 per year. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Schedule

This is a full-time position.

Similar jobs

Global Account Director

DSV - Global Transport and LogisticsItasca, IL· 1 wk ago
Customer Service$120k–$150k/yrapply on jobs.dsv.com

Global Account Director

Worldwide Flight Services (WFS)Irving, TX· 1 mo ago
RemoteSupply Chainapply on worldwidefs.contactrh.com

Global Account Director

VertivVirginia, United States· 1 mo ago
Business Development$253k–$337k/yrapply on egup.fa.us2.oraclecloud.com