Global Account Director, Healthcare
DSV - Global Transport and Logistics · Charlotte, NC · 4 wk ago
Customer Service$145k–$150k/yrFull-time
Duties & Responsibilities
- Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
- Managing named global Healthcare accounts, in accordance with agreed financial and performance targets based on DSV processes.
- Developing solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments.
- Work closely with operations to deliver high level of service to customers.
- Identify and develop relationships with key decision makers at all levels within an account.
- Understand the customer’s buying process.
- Understand the customer’s business (strategically, operationally, & financially).
- Work closely with customers to intimately understand their needs.
- Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.
Qualifications
The ideal candidate will have:
- A minimum of 8 years of experience in a similar role, preferably in the healthcare logistics sector.
- Proven track record of developing and executing comprehensive account plans.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
- Ability to work effectively in a fast-paced, international environment.
- Experience in managing global accounts and understanding complex customer needs.
- Knowledge of healthcare logistics and supply chain management principles.
Skills
- Strategic thinking and planning.
- Customer relationship management.
- Financial analysis and budgeting.
- Logistics and supply chain management.
- Collaboration and teamwork.
- Problem-solving and innovation.
Benefits
Our benefits package includes:
- Competitive and performance-based remuneration.
- A wide range of fringe benefits.
- Health, dental, and vision insurance.
- Flexible spending accounts.
- Retirement savings plans.
- Employee assistance programs.
- Professional development opportunities.
Pay
The expected base pay range for this position is $145,000.00 – $150,000.00 per year. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.
Schedule
This is a full-time position.