Global Account Director, Healthcare

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

About the role

The Global Account Director, Healthcare Vertical is a senior position that develops and maintains business for significant global Healthcare accounts. The primary focus of the role is on selling and improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

Responsibilities

• Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying the top opportunities.
• Manage named global Healthcare accounts in accordance with agreed financial and performance targets based on DSV processes.
• Develop solutions for the named global customers, leveraging DSV vertical structure and competencies into innovative developments.
• Work closely with operations to deliver a high level of service to customers.
• Identify and develop relationships with key decision makers at all levels within an account.
• Understand the customer’s buying process and business (strategically, operationally, and financially).
• Work closely with customers to intimately understand their needs.
• Work across all divisions within DSV to create custom solutions that deliver value to customers.
• Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.

Requirements

Global Healthcare & Industry Expertise

• Proven experience working with global healthcare, pharmaceutical, medical device, life sciences, or related organizations, with a strong understanding of their unique supply chain, regulatory, operational, and commercial requirements.
• Deep understanding of complex global supply chains and the ability to identify opportunities across road, freight forwarding, contract logistics, customs brokerage, and value-added services.
• Ability to understand a customer’s business from a strategic, operational, financial, and commercial perspective and translate that knowledge into logistics solutions that create measurable value.
• Strong understanding of industry trends, customer challenges, and emerging opportunities within the global healthcare sector.

Strategic Sales & Business Development

• Proven success in complex B2B sales, strategic account development, and value-based selling within large global or multinational organizations.
• Demonstrated ability to develop and execute strategic account plans that drive revenue growth, retention, profitability, and share of wallet.
• Experience identifying and converting complex, high-value opportunities into long-term customer relationships.
• Strong consultative selling skills, with the ability to uncover customer needs and develop integrated, multi-modal logistics solutions.
• Proven ability to lead complex sales pursuits and coordinate resources across multiple functions, countries, and business units.
• Strong negotiation skills and the ability to lead high-impact commercial discussions.

Executive & Customer Relationship Management

• Proven ability to establish trusted, strategic relationships with C-suite executives and senior decision-makers within global organizations.
• Ability to navigate complex customer organizations, understand buying processes, and build relationships across multiple levels and functions.
• Exceptional communication, presentation, and influencing skills, with the confidence to engage senior leaders across cultures and geographies.
• Ability to translate complex logistics and supply chain challenges into clear business outcomes, financial value, and compelling customer solutions.
• Strong customer orientation with a genuine commitment to developing long-term strategic partnerships.

Global Supply Chain & Commercial Acumen

• Strong understanding of global logistics, supply chain strategy, and the factors that drive cost, service, resilience, risk, and operational performance.
• Ability to analyze complex customer requirements, identify hidden value opportunities, and develop solutions that address both immediate needs and long-term strategic objectives.
• Strong financial and commercial acumen, including the ability to understand business cases, profitability, pricing, and customer economics.
• Experience leveraging data, technology, visibility, automation, and digital solutions to improve supply chain performance is highly valued.

Leadership & Personal Attributes

• Strategic, commercially driven, and globally minded, with the ability to connect customer strategy to DSV's broader business objectives.
• Highly analytical and curious, with the ability to quickly understand complex organizations, industries, and supply chains.
• Confident, credible, and comfortable operating with senior executives and influencing at the highest levels.
• Collaborative leader who can mobilize cross-functional and international teams without direct authority.
• Resilient, persistent, and results-oriented, with a long-term approach to building sustainable customer value.
• Innovative and solutions-oriented, with the ability to challenge conventional thinking and identify new opportunities for growth.
• Adaptable and effective in a fast-paced, highly matrixed, multinational environment.
• Strong alignment with DSV's values of Deliver Results, Take Ownership, Push Transparency, and Win Together.

Why Join DSV?

• A varied and challenging role in a highly multinational and innovative company.
• Be a member of an open-minded global team where everyone has high demands of themselves and their surroundings in relation to performance at work.
• A workplace where you are trusted and given the opportunity to fulfill your ambitions, with a genuine culture of recognition.
• A high-impact global role with significant visibility and the opportunity to influence strategic customer relationships.
• The opportunity to partner with leading global healthcare and life sciences organizations and help transform their supply chains.
• Exposure to senior customer executives and DSV leadership, with the opportunity to shape long-term commercial and supply chain strategies.
• A highly collaborative, multinational environment where you’ll work across Road, Air & Ocean, Contract Logistics, Customs, and other DSV capabilities to create integrated customer solutions.
• The opportunity to lead complex, strategic initiatives and make a measurable impact on customer growth, profitability, and supply chain performance.
• Competitive, performance-based compensation and comprehensive benefits.
• A culture that values ownership, transparency, collaboration, innovation, and delivering results.
• Significant opportunities to grow your career and expand your leadership impact within one of the world’s leading logistics organizations.

Pay

For this position, the expected base pay range is $145,000.00 – $150,000.00 plus bonus plan. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.