GILEAD - Senior Recovery Care Manager

Responsibilities

• Supports Program Management in communication between Recovery Care Managers and other administrative staff, clinicians and senior clinicians.
• Supports Program Management with scheduling and helps with coverage when needed.
• Performs weekly medication audits to ensure policies are accurately being performed.
• Maintains accountability of client’s locations at all times.
• Collections urine samples and complete related paperwork and breathalyzer testing as required by contract.
• Inspects client rooms, facility common areas and outside perimeter on a daily basis to include alarms, doors, all window and door locks, lighting and fire safety equipment.
• Supervises client meals and kitchen area.
• Maintains visiting residential log.
• Maintains client behavior and implements organizational behavior management procedures as needed.
• Mediates and resolves client problems.
• Resolves all emergency situations in accordance with organizational policies and procedures.
• Completes intake paperwork and assist in client orientation as assigned.
• Serves as a positive role model following program guidelines for professional conduct and code of ethics.
• Affords clients with education, vocation, legal, family and friends support.
• Conducts sanitation and safety inspections of all internal and external areas and equipment.
• Documents all shift activities and incidents in log.
• Responds to client and program crises and report incidents to supervisor as detailed in program incident procedures.
• Maintains a working knowledge of and abide by the organization’s programs, policies and procedures, including, but not limited to, client supervision, key control, head counts, round of the facility, monitoring of client location and visitors, emergency procedures, and inspections.
• Observes self-medication for clients.
• Completes fire drills on their shift.
• Ensures that the program’s physical environment meets required regulations including a clean, safe, and welcoming atmosphere.
• Supports the processes for all contractual agreements, certifications or licensing regulations including but not limited to the Department of Mental Health and Addiction Services (DMHAS).
• Actively participates in program meetings, clinical meetings, supervision and ad hoc work groups, as needed, in an effort to carry out the mission of the program.
• Supports positive outcome measures as defined by the state regulations and agency quality assurance processes.
• Insures program compliance through the timely and accurate reporting of data as needed.
• Works in coordination with the agency Administrative Support Staff for proficient service delivery.

Qualifications

• High school diploma; Associate’s or Bachelor’s degree preferred.
• Previous volunteer or related work experience strongly preferred.
• Maintain and provide proof of valid driver’s license and automobile insurance in good standing.
• Reliable use of personal vehicle as needed.