Gift Shop Supervisor
NorthStar Memorial Group · Kaneohe, HI · 1 wk ago
On-siteInformation Technology$21–$22/hrFull-time
Responsibilities
- Deliver and model outstanding customer service, ensuring a positive and engaging shopping experience for all customers
- Address customer inquiries, concerns, and complaints in a professional and timely manner
- Maintain a welcoming and respectful environment for customers, staff, and vendors
- Operate and oversee the Point-of-sale (POS) system, ensuring accurate transactions and cash handling
- Open and/or close the store, including register reconciliation and daily balancing of sales
- Maintain store cleanliness, organization, and visual standards throughout each shift
- Support execution of store policies, procedures, and operational guidelines
- Receive, price, stock, and organize merchandise in accordance with company standards
- Monitor inventory levels, identify discrepancies, and report issues to management
- Auxiliary with product ordering, shipment processing, and stock replenishment
- Create and maintain visually appealing displays to drive sales and enhance the customer experience
- Provide guidance and direction to team members during shifts to ensure efficient workflow and coverage
- Foster a collaborative, respectful, and team-oriented work environment
- Auxiliary with tracking sales trends, basic reporting, and operational metrics
- Ensure accuracy in pricing, promotions, and product knowledge
Qualifications
- Strong customer service orientation and interpersonal skills
- Effective verbal communication and professionalism
- Attention to detail and organizational skills
- Dependability, accountability, and integrity
- Basic math skills and analytical abilities
- Basic computer proficiency (POS systems, Microsoft Office preferred)
- Teamwork and adaptability in a fast-paced retail environment
- Ability to stand for extended periods & lift up to 40lbs
- Weekend availability and flexible scheduling
Pay
Compensation Range: $21 - $22/hr.
Benefits
- On the Job Training
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching