Gift Shop Attendant - Bossier City
Live! Casino & Hotel Louisiana · Bossier City, LA · Today
ManagementFull-time
About the Role
The Gift Shop Attendant is responsible for completing sales transactions with customers and maintains stock levels in Gift Shop. Assuring that guests have an enjoyable customer service experience.
Responsibilities
- Maintaining a friendly, courteous atmosphere in the Gift Shop at all times and assisting all guests whenever necessary.
- Ringing up sales and giving correct change.
- Keeping the Gift Shop clean and orderly.
- Assisting in month-end inventory.
- Ensuring the safety and security of guests and others visiting the gift shop.
- Other duties as assigned.
Qualifications
- High school diploma or GED equivalent.
- Must be 21 years or older.
- At least one (1) to two (2) years of experience in a high-volume retail store with use of electronic cash register and variety in inventory.
- Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards.
- Retail customer service training would be a plus.
Skills
- Ability to read, speak clearly, and listen.
- Exceptional communication skills.
- Ability to perform assigned duties under frequent time pressure in an interruptive environment.
- Able to complete reports.
- Ability to accept constructive criticism and correct faults and issues as directed and or warranted.
- Knowledge of company policy procedures.
- Ability to read basic instructions and perform basic mathematical functions.
- Knowledge of good customer service techniques.