Gift Gallery Manager

Responsibilities

• Purchasing and buying — selecting merchandise our customers will love and keeping the floor fresh
• Managing inventory — ordering, receiving, stocking, pricing, and controlling shrink
• Driving sales and creating an inviting, beautifully merchandised store
• Hiring, scheduling, and staffing the department to serve our customers well
• Training, coaching, and developing team members — growing them professionally and personally
• Building a team culture of kindness, ownership, and excellence
• Building relationships with our customers and assisting with product selection and gift registries
• Being a source of kindness for all customers
• Overseeing point of sale operations and cash drawer management
• Setting goals for the department and the team and leading the way to reach them

Requirements

• 2+ years of retail management or supervisory experience (department manager, store manager, assistant manager, or similar)
• Proven experience directly hiring, scheduling, training, and leading a team of employees
• Hands-on experience with purchasing, buying, or merchandising for a department or store
• Experience managing inventory — ordering, receiving, pricing, and loss prevention
• A track record of driving sales and being accountable for results
• Tech-savvy — comfortable building and managing an online sales presence (e-commerce platform, social media, and digital marketing)
• Strong organizational skills and comfort with point of sale and basic retail reporting

Qualifications

• A positive, energetic attitude that motivates and encourages others
• A heart for developing people and growing a team
• A background in gift, home décor, boutique, or specialty retail
• Experience running an online store (Shopify, Square, BigCommerce, or similar) and growing sales through social media
• Excellent relational and verbal communication skills with people of all ages