Gerente de cuentas
About the Role
Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!
What You'll Do
- Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
- Obtain new rental orders when needed on the sales floor and over the phone
- Complete rental agreements as required
- Seek new business through telemarketing and distributing printed materials
- Review overdue accounts and communicate in person or by phone with customers to promote on-time payments
- Collect customer payments on time and meet collection goals on a daily/weekly basis
- Complete customer service calls on time as assigned
- Drive company vehicles and perform maintenance; follow company policies and practices regarding safe driving, and follow local and state laws for safe vehicle operation
- Provide excellent customer service on every delivery and make them on time
- Maintain rental conditions and store, vehicles, and products clean and organized with customers and coworkers in mind through the golden rule
- Refurbish merchandise to like-new condition
- Keep showroom dusted, vacuumed, and organized
Requirements
- High school diploma or equivalent
- Must be at least 18 years of age
- Valid state driver's license and good driving record (you will be driving company vehicles)
- Ability to lift and move heavy objects (furniture, electronics, and appliances)
- Great communication and customer service skills
Additional Helpful Traits
- Seeking a career, not just a job
- Ability to build a winning spirit
- Character to bring honor to the team
- Commitment to having a servant's heart
- Planning and organization skills
- A desire to improve our customers' lives
- A hunger to learn the business
- Grit and determination
Physical Demands
While performing the duties of this job, the coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All coworkers are expected to adhere to all company safety guidelines while meeting the physical demands of the job.
Schedule
This is a full-time position. Hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
Benefits
- Paid Time Off
- Sundays off (store closed)
- Full-time employment with consistent schedule
- Weekly pay (companywide)
- Award-winning culture with opportunity to advance
- Medical, Dental, Vision insurance
- Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance
- Short Term Disability, Long Term Disability
- Flexible Spending Accounts
- 401(k) Savings Plan with company match
- Paid Time Off
- Legal Insurance
- Identity Theft Protection Plan
- Health Savings Accounts
- Hospital Indemnity, Critical Illness, Accident Insurance
- Limited Purpose Plan