Genghis Grill - Host

About the role

Part-time position in Tempe, AZ. Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following customer service standards.

Responsibilities

• Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times.
• Sets tables with appropriate silverware, glass and china; maintains neat and clean work station during service.
• Seats guests and presents the menu and any specials seats according to company standards.
• Oversees the delivery and servicing of food and beverages.
• Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standards.
• Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service.
• Understands and follows cash handling policies and procedures and maintains proper security of cash at all times.
• Patrols assigned station, removing service items and condiments per establishment procedures.
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, sriracha and soy sauce bottles).
• Completes additional tasks as assigned by the manager or supervisor.

Requirements

• Customer service experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Ability to bend, twist, and stand to perform normal job functions.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers.