Generator Technician - Residential Service

About the Role

Townsend Energy, a trusted provider of energy solutions and HVAC services since 1931, is seeking a Generator Technician for residential service. This role focuses on service, maintenance, and installation of residential standby generators, with opportunities for training and mentoring entry-level technicians.

Key Responsibilities

• Conduct service and routine preventive maintenance on residential standby generators
• Installing new generators
• Training and mentoring entry level technicians
• Perform inspections in accordance with manufacturer guidelines
• Replace oil, filters, spark plugs, batteries, and other maintenance components
• Accurately record service and inspection results
• Identify maintenance issues and communicate recommendations to customers and supervisors
• Ensure generators are operating safely and efficiently

Qualifications

• 5+ years of experience servicing, maintaining and installing generators
• Able to coach and train entry technicians
• Ability to lift more than 50 pounds and perform physically demanding tasks
• General Certified is ideal — but not required
• Strong mechanical aptitude and desire to develop new skills
• Experience in HVAC, electrical, plumbing, propane, and oil a plus
• Valid driver's license with a satisfactory driving record

What We Offer

• Company vehicle to take home, including a fuel card
• Uniforms, company phone, and tablet provided
• Training opportunities across HVAC, oil, propane, and gas systems
• Licensing and educational support programs
• Long-term career growth opportunities
• Ongoing manufacturer and equipment training, including Bosch, Ecobee, Fujitsu, Buderus, Carrier, and more
• Relocation assistance available for qualified candidates

Benefits

• Medical coverage with company contributions for employees and families
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Dental and Vision insurance
• Basic life insurance and AD&D coverage
• Long-term disability insurance
• 401(k) retirement plan with company match
• 80 hours of paid vacation (accrued)
• 40 hours of paid sick leave
• Nine paid holidays, including floating holidays
• Employee Assistance Program (EAP)
• Additional voluntary insurance options

Townsend Energy | Danvers, MA