Generator Field Service Technician - San Antonio

About the Role

Clifford Power Systems, Inc. is seeking a Generator Field Service Technician in the San Antonio area. The position is ideal for someone who is mechanically inclined, enjoys problem solving, and is the go‑to person when equipment needs fixing. No prior power‑generation experience is required; comprehensive training will be provided to develop the necessary skills.

Responsibilities

• Provide customer service that exceeds expectations.
• Troubleshoot and diagnose engine and electrical repairs on power‑generation equipment, including engine‑driven generators and automatic transfer switches.
• Perform work on power‑generation equipment at customer sites and occasionally at the local shop.
• Operate the service truck safely and follow all safety practices.
• Conduct preventive maintenance and routine planned‑maintenance inspections.
• Perform engine services such as oil and filter changes.
• Execute quoted service repairs, emergency trouble calls, and warranty work.
• Commission and start‑up newly installed generators (installation is not performed).
• Complete paperwork electronically and sync information via the Mobile Technician Application.
• Maintain the parts inventory in the service truck.
• Participate in a rotating 24/7 on‑call technician rotation.

Qualifications

• Strong mechanical aptitude and problem‑solving ability.
• Understanding of combustion engines (diesel, natural gas, or propane).
• Basic knowledge of electrical systems, including 120/240 V single‑phase, 277/480 V three‑phase, and DC controls ranging from 12 V to 24 V.
• Comfort using a laptop or tablet to access schedules, controls software, and mobile applications.
• Valid driver’s license and ability to travel to customer sites in a company‑supplied service truck.
• Ability to work independently, follow safety protocols, and meet electronic paperwork deadlines.
• Willingness to participate in a 24/7 on‑call rotation.

Benefits

• Comprehensive training that builds a solid foundation in generator technology and field service.
• Company‑supplied service truck for daily travel to job sites.
• Use of a tablet/laptop and Mobile Technician Application for scheduling, documentation, and real‑time updates.
• Opportunities to work on a variety of equipment, from routine maintenance to emergency repairs and new‑generator start‑ups.
• Rotating on‑call schedule providing shared responsibility for after‑hours support.