Field Service Technician (San Antonio)

Application deadline: Monday, August 31, 2026 (subject to change without notice).

About the role

As a Field Service Technician, you are the face of Kärcher at customer locations, installing, repairing, and troubleshooting industrial machinery while delivering elite customer service directly on site.

Responsibilities

• Drive to customer locations to install, repair, and perform advanced troubleshooting on commercial cleaning equipment, while training customer personnel on proper machine maintenance.
• Manage field operations and documentation: satisfy all aspects of service calls, maintain van inventory accuracy, perform bi-monthly cycle counts, and submit daily work orders, timesheets, and parts replenishment requests.
• Protect company assets: safely operate and maintain assigned company vehicles (van/truck/trailer) and specialized tools, presenting a clean, professional image at all customer sites.
• Maintain responsive, daily communication with the Dispatch Call Center, deliver top-tier service interactions, and identify opportunities for additional service revenue.

Requirements

• High school diploma or equivalent required; Auto Mechanic, Diesel, or technical certification is highly desirable.
• Proven track record in repair and maintenance of automobiles, diesel engines, military vehicles, or heavy equipment, combined with advanced troubleshooting skills on commercial machinery.
• Strong electro-mechanical and small engine skills, basic electrical knowledge (AC/DC circuits), and familiarity with hydraulics, welding, torching, or metal fabrication.
• Ability to read/write technical reports, interpret safety manuals, speak effectively before clients, and calculate rates, ratios, percentages, and measurements.
• Valid driver’s license with a clean driving record, proficiency with PCs for job reporting, and the self-starter drive to work independently or in a team.

Work Environment & Physical Demands

This position operates primarily in customer locations, service vehicles, and parts rooms with minimal office time. Frequent local travel is required. Physical demands include the ability to regularly lift and move up to 100 pounds, stand, kneel, crouch, and operate heavy tools and machinery safely across varied client environments.

Pay

$27.00 to $31.00 hourly, depending on experience.

Benefits

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Generous Paid Time Off (PTO) for non-exempt employees / Flexible PTO for exempt employees
• HSA, FSA, and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance