General Surgery Residency Program Manager

Position Summary

This position facilitates the operations of medical education and supports the activities required for accreditation, recruitment, and effective operation of the medical education program. This position is responsible for organizing and documenting all medical education activities for an assigned program(s). Provides administrative support to program leadership, faculty, residents and department committees as assigned.

Core Functions

• Captures, assembles, and maintains required data for residency and/or fellowship databases.
• Maintains and updates policies and procedures in accordance with program, facility, and organizational policies and procedures, standard professional practices, guidelines and standards as specified by accrediting agencies and related local, state and federal laws and regulations.
• Coordinates educational sessions to fulfill program requirements and is a liaison of requirements pertaining to medical records, risk, human resources, and occupational health.
• Ensures communication materials and web site are up-to-date.
• Reviews and processes all correspondence and applications and assists in scheduling interviews for potential Residents.
• Develops and maintains effective working relationships with program directors, staff, faculty and residents/fellows.
• Serves as a resource to program directors, staff, faculty and residents/fellows.
• Ensures customer service needs are met.

Minimum Qualifications

• Must possess knowledge of medical education coordination as normally obtained through the completion of an associate’s degree in business, human relations, related field, or may commensurate with experience gained in a medical residency program or equivalent.
• Requires three years of experience in related area.
• Must have excellent verbal and written communication skills and must have the ability to organize, prioritize, and multi-task in a fast-paced environment.
• Requires strong research and organizational abilities.
• Must have the ability to guide and lead others.
• Requires demonstrated negotiation and persuasion skills.

Preferred Qualifications

• Additional related education and/or experience preferred.