General Supervisor – CLIA Laboratory (Toxicology)

Job Title: General Supervisor – CLIA Laboratory (Toxicology) Position Summary: We are a growing diagnostic laboratory specializing in toxicology testing, committed to delivering accurate, timely, and high quality results that support patient care and clinical decision making. The General Supervisor is responsible for the day to day supervision of laboratory personnel and operations within our CLIA-certified laboratory. This role ensures all testing is performed accurately, efficiently, and in full compliance with federal (CLIA), state of Texas, and internal quality standards. The General Supervisor works closely with the Laboratory Director, Technical Supervisor and testing personelle to support operational excellence, regulatory compliance, and continuous improvement. The ideal candidate is a strong leader, collaborative team player, and hands on technical expert with experience in high throughput toxicology environments. Key Responsibilities Provide daily supervision of laboratory staff, ensuring proper performance of toxicology testing and accurate result reporting. This is an in-person position. Oversee laboratory workflow including accessioning, specimen processing, and LCMS testing operationsEnsure all testing is performed in accordance with validated methods, SOPs, and CLIA regulationsMonitor and support quality control, calibration, and proficiency testing programs specific to toxicology assaysPerform and document training and competency assessments for testing personnelTroubleshoot instrumentation and workflow issues, escalating as needed and ensuring corrective actions are implementedSupport method validation, verification, and ongoing assay performance monitoring, particularly for LCMS based methodsMaintain inspection ready documentation and assist with regulatory audits (CLIA, COLA)Collaborate cross functionally with operations, quality, compliance, and leadership teamsProvide technical guidance and mentorship to laboratory staff Minimum Qualifications (CLIA-Aligned) Bachelor’s degree in clinical laboratory science, chemistry, biology, or related scientific fieldMinimum of 3 year of experience performing high-complexity testing in a clinical laboratoryMust meet CLIA General Supervisor requirements under 42 CFR Part 493Required: Prior experience in a clinical toxicology laboratory environment Preferred Qualifications Prior supervisory or lead experience in a clinical laboratoryHands on experience with LCMS/MS instrumentation in a production environmentExperience with Agilent LCMS/MS systems strongly preferredFamiliarity with Laboratory Information Systems (LIS) and toxicology workflowsExperience with CLIA, COLA, or other accrediting agencies Knowledge, Skills, And Abilities Strong understanding of toxicology testing methodologies and workflows, including sample preparation and LCMS analysisStrong knowledge of CLIA regulations, quality systems, and compliance requirementsAbility to lead by example in a fast paced, high throughput environmentStrong problem solving, leadership, and communication skillsDetail oriented with a focus on accuracy, compliance, and continuous improvementProven ability to prioritize, multitask, and meet deadlines in a dynamic environmentTeam oriented mindset with a willingness to support colleagues and contribute to a positive workplace cultureAdaptability and openness to process improvement and change management initiatives Why Join Us Opportunity to be part of a growing, innovative toxicology laboratoryCollaborative and supportive team environmentExposure to advanced LCMS/MS technology and high complexity testingAbility to make a direct impact on patient care and operational excellenceOpportunities for professional growth and leadership development Regulatory Note: This position fulfills the role of General Supervisor as defined under CLIA (42 CFR Part 493) and is responsible for the oversight of personnel performing high-complexity testing and ensuring the accuracy, reliability, and integrity of patient test results.