General Supervisor – CLIA Laboratory (Toxicology)

Key Responsibilities

• Provide daily supervision of laboratory staff, ensuring proper performance of toxicology testing and accurate result reporting.
• Oversee laboratory workflow including accessioning, specimen processing, and LCMS testing operations.
• Maintain inspection ready documentation and assist with regulatory audits (CLIA, COLA).
• Collaborate cross functionally with operations, quality, compliance, and leadership teams.
• Support method validation, verification, and ongoing assay performance monitoring, particularly for LCMS based methods.
• Troubleshoot instrumentation and workflow issues, escalating as needed and ensuring corrective actions are implemented.
• Document and conduct training and competency assessments for testing personnel.
• Provide technical guidance and mentorship to laboratory staff.

Minimum Qualifications (CLIA-Aligned)

• Bachelor’s degree in clinical laboratory science, chemistry, biology, or related scientific field.
• Minimum of 3 years of experience performing high-complexity testing in a clinical laboratory.
• Must meet CLIA General Supervisor requirements under 42 CFR Part 493.
• Required: Prior experience in a clinical toxicology laboratory environment.

Preferred Qualifications

• Prior supervisory or lead experience in a clinical laboratory.
• Hands on experience with LCMS/MS instrumentation in a production environment.
• Experience with Agilent LCMS/MS systems strongly preferred.
• Familiarity with Laboratory Information Systems (LIS) and toxicology workflows.
• Experience with CLIA, COLA, or other accrediting agencies.

Knowledge, Skills, And Abilities

• Strong understanding of toxicology testing methodologies and workflows, including sample preparation and LCMS analysis.
• Strong knowledge of CLIA regulations, quality systems, and compliance requirements.
• Ability to lead by example in a fast paced, high throughput environment.
• Strong problem solving, leadership, and communication skills.
• Detail oriented with a focus on accuracy, compliance, and continuous improvement.
• Proven ability to prioritize, multitask, and meet deadlines in a dynamic environment.
• Team oriented mindset with a willingness to support colleagues and contribute to a positive workplace culture.
• Adaptability and openness to process improvement and change management initiatives.