General Superintendent

About the role

The General Superintendent provides overall leadership and strategic direction for field operations across one or more projects, ensuring safe, high-quality execution aligned with schedule, budget, and Suffolk standards.

Responsibilities

• Monitor assigned projects for conformance with the construction schedule, expected quality levels, and adherence to the company’s Standard Operating Procedures
• Work with clients and architects throughout the project, responsible for developing relationships that generate client satisfaction
• Recruit qualified talent; mentor, coach, and train them to perform and ensure effective matching of talent to project scope. This includes Superintendents, Assistant Superintendents, Field Engineers, Career Start Project Engineers and Co-ops
• Provide leadership, advice, and assistance to field staff regarding materials, sequencing, scheduling, personnel and methods of construction
• Serve as an advocate for Field Operations
• Participate in the development of business by supporting the Business Development Department
• Pre-construction/Estimating: Participate in Sales Presentations and pre-construction services
• Review projects for constructability, develop a plan for construction
• Create a summary baseline schedule by providing the logic and durations of major work activities to the scheduler
• Confirm baseline schedule achieves the delivery requirements of the project
• Create site access and staging/sequencing plans and conduct technical reviews
• Provide input on budgets and determine field staff requirements
• Attend the Project Turnover meeting
• Provide the Project Team input on scope reviews and Exhibit “B”s
• Construction; Responsible for implementing all Suffolk policies and procedures including: Field Staff Assignments and performance evaluations
• Weekly site visits to evaluate conditions including safety and general presentation
• Ensure that field personnel are performing to established standards
• Oversee the development of the baseline schedule and monitor all project schedules for compliance
• Confirm that workmanship and materials conform to plans and specifications
• Review project schedules during weekly visit, highlighting potential challenges
• Provide leadership in responding creatively to challenges to bring projects in on schedule and under budget where feasible
• Ensure timely completion of punch lists
• Participate in the one-year warranty walkthrough, ensures timely completion of all issues and that appropriate records are kept
• Client Relationships and Meeting Management: Attend all scheduled meetings necessary to monitor and manage projects
• Attend owner meetings as necessary and Project Team (PM/PE) meetings at least twice monthly
• Maintain continuous client contact to gauge performance perceptions
• Communicate relevant information to project teams
• Foster and maintain effective working relationships with team members
• Training: Coordinate field training in job specific and safety training
• Ensure that field staff are trained according to Suffolk guidelines
• Participate in design and delivery of Suffolk-specific training

Qualifications

• Bachelor’s degree in Engineering or Construction Management and experience relative to size/scope of projects
• Minimum of 15 years of general contracting experience
• Each project has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond generic construction knowledge and experience
• Aptitude to obtain applicable area licenses
• The ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Business judgment to negotiate the critical balance between budget and construction processes
• Excellent organizational skills to manage the many details necessary for successful construction
• Judgment to know when to appropriately escalate issues up the chain of command
• A strong sense of urgency and initiative, and the ability to quickly study complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Excellent diplomatic and communication skills, able to interact effectively with senior management, and the ability to handle and resolve conflict effectively in a firm but fair manner

Candidate must possess Suffolk’s Core Values:

• Passion
• Integrity
• Hard Work
• Professionalism
• Caring