GENERAL SERVICES SUPERVISOR

About the role

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.

Responsibilities

• Plans, creates and monitors custodial maintenance work for various Metro locations
• Travels to various Metro facilities to monitor work performance of subordinates
• Oversees provision of routine repairs and general maintenance of buildings, office equipment, and furniture
• Schedules and recommends repairs of equipment, furnishings, and facilities
• Maintains inventory of custodial supplies and equipment
• Prepares reports, correspondence, purchase verifications, and data for budget preparation
• Provides safety training to staff
• Inspects work in progress and completed projects
• Uses a computer-based information system to process work orders, incidents, timesheets, and material requests
• Supervises, trains, and motivates a multi-skilled staff in a variety of locations; conducts performance evaluations
• Accounts for subordinates and personal compliance with all of Metro's safety rules, polices, and procedures
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Requirements

• A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position
• Education: Bachelor's Degree in Business Administration or related field preferred
• Experience: Three years of relevant experience performing building maintenance or custodial work with a minimum of one year of experience working in a lead or supervisory-level capacity in building maintenance or custodial work
• Certifications/Licenses/Special Requirements: Valid California Class C Driver License, Must have completed or be able to complete Metro's pre-supervisory training within probationary period, Exposure to weather and physical hazards, Frequent travel to other Metro locations, Must comply with all California Occupational Safety and Health Administration (Cal/OSHA) regulations and utilize approved safety equipment and personal protective gear including, but not limited to, respirators, eye, and hearing protective devices (HPD), if and when required

Qualifications

• Knowledge of theories, principles, and practices of building maintenance and custodial work
• Tools, equipment, and supplies utilized in maintenance and janitorial work
• Safety procedures related to building maintenance
• Principles of supervision
• Applicable business software applications

Skills

• Planning, organizing, and monitoring custodial maintenance activities
• Determining strategies to achieve goals
• Analyzing situations, identifying problems, and recommending solutions
• Exercising sound judgment and creativity in making decisions
• Quick and sound decision making
• Communicating effectively orally and in writing
• Preparing reports and correspondence
• Interacting professionally with various levels of Metro employees and outside representatives
• Supervising, training, and motivating subordinates

Special Conditions

• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job.
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Selection Procedure

Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.

Application Procedure

To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:

• METRO Headquarters, Employment Office: One Gateway Plaza, Los Angeles, CA 90012
• Metro Talent Hub: 8501 S. Evermont Place, Los Angeles, CA 90044
• East Los Angeles Customer Center: 4501 B Whittier Blvd, Los Angeles, CA 90022
• Wilshire/Vermont Customer Center: 3183 Wilshire Blvd, Ste 174, Los Angeles, CA 90010
• Rosa Parks Customer Center: Willowbrook/Rosa Parks Station, 11720 Wilmington Ave, Los Angeles, CA 90059

Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.