General Services Supervisor

About the Role

Direct General Service management through performing a variety of administrative and operational duties to ensure efficient day-to-day support to multiple buildings.

Responsibilities

• Provide direct supervision and leadership to General Service Administrators and Employee Service Specialists, overseeing scheduling, task assignments, performance management, and employee coaching.
• Oversee and coordinate GS vendors (e.g., janitorial, vending service) to ensure consistent service delivery across multiple buildings.
• Monitor GS vendor performance by establishing and enforcing service level agreements (SLAs), addressing service issues, and driving continuous improvement.
• Evaluate GS vendor quotations, conduct cost analysis, and approve purchase requests within authorized limits; escalate exceptions as required.
• Control and monitor GS vendor access, ensuring compliance with facility policies, security protocols, and safety requirements.
• Administer onsite GS vendors’ mutual non-disclosure agreements, tracking timely completion and compliance.
• Review and approve onsite janitors’ timecards and invoices bi-weekly, ensuring accuracy and regulation compliance.
• Coordinate with the facility team to plan and execute facility setups and renovations, including office equipment purchase, installation, and maintenance.
• Oversee administration of the company-issued cell phone program, including inventory management, usage monitoring, and cost control through billing review.
• Lead logistics support for executives, customers, and cross-site colleagues, including hotel, rental car, and airfare bookings.
• Conduct annual performance audits for onsite GS vendors to ensure operational efficiency and compliance.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities

• Strong organizational planning and prioritization skills.
• Proven ability to lead, coordinate, and oversee multiple functions simultaneously.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Strong communication and interpersonal skills (written and verbal).
• Ability to work independently while exercising sound judgment and decision-making.
• Flexibility to adapt in a fast-paced, dynamic environment.
• High level of initiative, accountability, and problem-solving ability.
• Ability to manage vendor relationships and enforce performance standards and compliance.

Education and Experience

• Bachelor’s degree in Business, Operations Management, or a related field is required.
• 2–4 years of experience in manufacturing operations, handling facilities coordination, with some leadership or prior supervisory responsibility preferred.

Foxconn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state, and local laws. Foxconn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.