GENERAL OFFICE CLERK IV - Public Health - WIC

About the Role

THIS POSITION IS GRANT FUNDED This position performs basic-level general office activities, ensuring a culturally sensitive and customer-focused experience for clients and visitors. Performs document processing and recordkeeping to assist in the daily operations of the assigned department.

Responsibilities

• Performs basic clerical duties such as classifying, consolidating, summarizing, typing, notifying, sorting, filing, copying, and distributing documents and information.
• Delivers and retrieves documents from other programs or departments as needed.
• Answers customer inquiries and schedules appointments as necessary via multi-line phones and personal contact.
• Greets the public and provides routine information or refers to appropriate information sources.
• Performs detailed computerized entry and recordkeeping functions using various software systems (including the electronic medical record and State databases), scanners, and other standard office equipment to record, store, and retrieve information.
• Develops, compiles, and formats various simple reports and correspondence as required.
• Performs program specific support activities including but not limited to registering customers, assisting customers with the interpretation and completion of program forms, and collecting environmental or clinical samples.