General Merchandise Team Leader

Target · Highlands Ranch, CO · 6 days ago

On-siteMarketing$23.5–$25.5/hrPart-time

About the role

The General Merchandise Team Leader role is within the General Merchandise (GM) team, which focuses on guest experience while ensuring product availability and ease of shopping. This role involves leading a team of hourly employees, managing daily/weekly workloads to meet sales goals, and executing various tasks such as setting up merchandise, managing product accuracy, and maintaining sales floor areas.

Responsibilities

Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
Ensure every team member understands and consistently delivers on Target’s guest experience commitments and consistent operations.
Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
Review area guest, financial, and team outcome metrics to identify opportunities, take action to improve, and align team on the right behaviors and execution, celebrating wins, driving results that deliver outcomes and elevate the guest experience.
Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price changes for GM areas.
Lead the team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Educate team members on operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affecting inventory management, store profitability, and product availability.
Assess reporting to identify gaps in GM processes and assist to develop a plan to resolve for your direct leader to review and approve.
Support guest services such as back-up cashier, digital fulfillment processes while maintaining a compliance culture, including compliance with federal, state, and local adult beverage laws.
Model a culture of ethical conduct, following all Target policies and safety procedures, adhering to role-specific guidelines (e.g., food safety, pricing), and helping maintain a safe, compliant workplace by reporting and correcting hazards; lead and hold the team accountable to work in the same way.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
If applicable, as a key carrier, follow all safe and secure training and processes.
Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs.
Address all store emergency and compliance needs.

Requirements

High school diploma or equivalent
Age 18 or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills

Qualifications

Flexible work schedule (e.g., nights, weekends and holidays)
Reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Skills

Guest service fundamentals and experience building a guest-first culture on your team
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency
Leading a team of hourly team members, including skills in interviewing, developing, coaching, evaluating and retaining talent
Coaching and training hourly team members to build a team of hourly team members with direction from your direct leader
Expertise in operations, accuracy, process and efficiency

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The starting pay range for this position per hour is $23.50 - $25.50. The full pay range for this position per hour is $23.50 - $39.95. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule, including nights, weekends, holidays, and closing shifts. Reliable and prompt attendance is necessary.