General Manager - Remodeling

MOSS Building & Design · Vienna, VA · 1 mo ago

On-siteEducation$6–$7/hrFull-time

Lead, mentor, and develop a high-performing team across sales, design and project management functions.
Foster a collaborative, client-focused culture that emphasizes accountability, innovation, and continuous improvement.
Recruit, hire, train, and retain top talent to support business growth.
Develop employees to achieve their full potential.

Serve as an active partner with the MOSS marketing team to develop and execute strategies that drive qualified prospects, brand awareness, and revenue growth in target markets.
Provide support for various marketing events, educational webinars, community involvement, and project celebrations.
Serve as an industry expert for media interviews and other PR opportunities.
Regularly provide the marketing team with clients who should receive photo shoots and client celebrations.

Oversee the full project lifecycle from the initial sales process through design, permitting, construction, and lifetime care.
Ensure all projects are delivered on time, within budget, and to the highest standards of quality and client satisfaction.
Ensure processes are followed for scheduling, procurement, change orders, quality control, and risk management.
Monitor project metrics and proactively address issues to maintain customer satisfaction, operational efficiency, and profitability.

Drive overall business performance to achieve or exceed $6-7M in annual sales and $5-$6M in annual revenue with strong margins.
Manage P&L responsibilities, including budgeting, forecasting, cost control, and financial reporting.
Optimize pricing strategies, vendor relationships, and resource allocation to maximize profitability.
Identify opportunities for business growth, process improvements, and market expansion.

Collaborate closely with the sales, design and project management functions to ensure accurate scoping, estimating, and smooth transitions to production.
Maintain strong client relationships and oversee resolution of any escalated issues to uphold exceptional satisfaction levels.
Support marketing and business development efforts to generate qualified leads and grow market share in high-end residential remodeling.

Ensure compliance with all building codes, permitting requirements, safety regulations, and company policies.
Promote a strong safety culture and maintain high standards for workmanship and materials.

8–10+ years of progressive leadership experience in residential construction, design-build remodeling, or custom home building (strong preference for design-build or high-end remodeling background).
Proven track record managing a team and delivering $5M+ in annual project volume with consistent profitability and client satisfaction.
Experience in the Northern Virginia/Maryland/DC metro market is highly desirable.

Strong business acumen with demonstrated P&L management skills.
Excellent leadership, communication, and interpersonal abilities.
Deep knowledge of residential construction processes, design coordination, scheduling, and budgeting.
Proficiency with construction management software/tools and Microsoft Office Suite (experience with estimating or CRM tools a plus).
Ability to thrive in a fast-paced environment while maintaining attention to detail.

Competitive base salary plus performance-based incentives/bonuses tied to business results.
Comprehensive benefits package (health, dental, vision, 401(k) with a company match, etc.).
Opportunity to play a pivotal role in a well-established, growing company with strong reputation.
Supportive ownership and a collaborative team environment focused on quality and innovation.

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