Remodeling Service Manager
About the role
In this position, you will:
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Responsibilities
In this position, you will:
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Requirements
Previous Remodeling, Construction or Carpentry experience required
Experience working with customers to solve problems
Excellent communication skills
Ability to multi-task in a fast-paced environment
Basic computer skills
Qualifications
Previous Remodeling, Construction or Carpentry experience required
Skills
Excellent communication skills
Ability to multi-task in a fast-paced environment
Basic computer skills
Benefits
Comprehensive benefits including medical, dental, and vision
Consistent schedules and professional growth opportunities
A respectful, forward-thinking work culture
Pay
Earn up to $60,000/yr
Schedule
Consistent schedules
Company
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs.
Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.