General Manager (minimum 5-year experience)

About the role

This position requires excellent interpersonal and customer service skills, strong organizational abilities, and the capacity to delegate duties effectively while thriving in a high-pressure environment.

Responsibilities

• Manage inventory
• Create and edit menus
• Provide leadership for employee relations through effective communications, coaching, training, and development
• Manage scheduling and payroll
• Oversee staff hiring, training, and motivating
• Observe all food-safety requirements established by the Department of Health and adhere to all company policies and procedures
• Conduct staff performance evaluation and disciplining
• Resolve any problems that arise
• Book banquets
• Perform daily reconciliation of POS and daily deposits
• Handle forecasting and budgets
• Manage social media platforms
• Manage advertising and promotions
• Oversee front of house guests’ services
• Report progress and issues to the restaurant’s owners
• Perform other duties as directed

Qualifications

• TIPS certified
• Maintain computer proficiency including ability to use Microsoft Office programs, as well as industry specific software including POS, Accounting, OpenTable