HU Trained General Manager (Must be 21+)

Core Responsibilities

Ensure consistent execution of QSCV (Quality, Service, Cleanliness, and Value) standards
Oversee daily operations and long-term business performance
Maintain compliance with all McDonald’s standards and procedures

People Leadership & Development

Recruit, hire, train, and develop a high-performing team
Coach and develop Crew Trainers, Shift Leaders, and Department Managers
Build a strong leadership bench for future growth
Foster a positive, inclusive, and performance-driven culture

Food Safety & Compliance

Ensure strict adherence to food safety standards
Maintain a safe and secure environment for employees and customers
Enforce all health, safety, and security procedures

Financial Performance

Manage profit and loss (P&L) responsibilities
Control labor, food costs, and inventory
Drive sales growth and profitability
Analyze performance metrics and implement improvement plans

Customer Experience

Lead the team in delivering exceptional customer service
Resolve customer concerns professionally and effectively
Ensure a welcoming and guest-focused environment

Administrative & Operational Oversight

Oversee scheduling, staffing, and labor deployment
Ensure completion of all reporting and documentation
Maintain restaurant facilities, equipment, and cleanliness

Required Qualifications & Certifications

• Hamburger University (HU) Certified General Manager
• Valid ServSafe Certification
• Open Availability (including mornings, evenings, weekends, and holidays)

Additional Preferred Qualifications

• Proven experience as a General Manager or senior restaurant leader
• Strong leadership, communication, and organizational skills
• Strong business decision-making abilities
• Bilingual abilities are a plus (Excellent verbal and written communication skills required in English & Spanish)

Leadership Expectations

• Lead by example and uphold McDonald’s brand standards
• Develop future leaders within your restaurant
• Drive accountability and performance across all levels
• Create a culture focused on teamwork, respect, and results

Benefits & Perks

• Competitive pay scale based on performance
• Bonus potential based on restaurant performance
• Direct Deposit
• 2 weeks paid vacation (or more based on tenure)
• Health insurance coverage
• Flexible scheduling (based on business needs)
• Free uniforms
• Free or discounted meals
• Archways to Opportunity education programs

Additional Info

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant, and it will not receive a copy of your employment application, nor will it have any involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.