General Manager - Cape Cod Mall (NEW STORE)

About the role

The General Manager at Gap is responsible for leading a profitable store business plan, ensuring key metrics are met, driving sales growth, managing budgets, building high-performing teams, and delivering a best-in-class customer experience.

Responsibilities

• Analyzes results, identifies opportunities, and collaborates with the leadership team to drive key performance indicators.
• Drives profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Buys and develops highly productive teams through sourcing, selecting, and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Learns and implements Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Leads the implementation of OMNI to deliver a frictionless customer experience.
• Safeguards compliance standards.

Requirements

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Effective communication skills with customers and employees.
• Ability to maneuver around various areas of the store, lift/carry up to 30 lbs., and work flexible schedules including nights, weekends, and holidays.
• Ability to travel as required.

Qualifications

• Business Acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Skills

• Leadership and management skills.
• Customer service orientation.
• Team-building abilities.
• Strategic thinking and decision-making.

Benefits

Gap offers a competitive salary range of $56,700.00 - $76,600.00, with employee pay varying based on factors like qualifications, experience, and work location. Benefits include a merchandise discount, paid time off, a 401(k) plan with company matching, and comprehensive health insurance options.