General Manager

About the role

Waynesville Inn & Golf Resort is seeking a high-caliber hospitality leader to manage a distinctive property with real complexity, visibility, and upside. Located in the mountains of Western North Carolina, this historic destination resort features championship golf, vibrant dining, resort accommodations, group and event business, and a growing membership community.

Responsibilities

• Aligns the team and elevates the guest and member experience
• Drives disciplined operational and financial performance across the resort, including:
• Rooms, guest experience, and resort operations
• Food and Beverage, banquets, and events
• Golf and membership engagement
• Sales, marketing, and revenue performance
• Financial leadership, forecasting, and cost discipline
• Team development, accountability, and culture
• Community relationships and brand presence
• Works closely with ownership, regional leadership, and Hilton Tapestry standards to ensure the resort continues to grow while preserving its unique identity and sense of place

Requirements

• Meaningful leadership experience in an upscale hotel, resort, club, or independent hospitality environment
• Understanding of multi-revenue operations, including rooms, Food and Beverage, golf, membership, banquets, and events
• Leadership with presence, humility, accountability, and conviction
• Ability to build teams, coach leaders, and raise standards without eroding trust or damaging morale
• Balance financial discipline with an exceptional guest and member experience
• Highly visible, operationally engaged, and comfortable leading through complexity
• Values legacy, community, and long-term impact

Qualifications

• Experience as a General Manager or high-performing number two leader ready for the full seat
• Strong operating discipline, communication, and follow-through
• Elite planning, forecasting, and financial stewardship
• Continued innovation and elevation of the property while protecting what makes it distinctive

Skills

• Strategic thinking and execution
• People management and team building
• Financial acumen and budget management
• Event and hospitality management
• Community engagement and relationship building

Benefits

• Comprehensive Medical/Dental/Vision benefits
• 401K
• A generous PTO program
• An Employee Referral Bonus Program
• The opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company

Pay

Compensation is competitive and commensurate with experience.

Schedule

This is a full-time position.