General Manager - Alliance Hospitality Group - AZ

What We Expect

• Restaurant Operations Oversight:
  • Execute and maintain quality and consistency of food and service with full adherence to standards.
  • Acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
  • Regularly measure and evaluate service through company service audits, and leverage guest/employee feedback.
  • Maintain the highest level of safety, security, sanitation, and cleanliness of facility.
  • Oversee Repairs & Maintenance.
• General Executive Management:
  • Develop management team to develop people and manage systems.
  • Give Managers meaningful and challenging work assignments.
  • Conduct quarterly management evaluations to track improvement of fundamental skills.
  • Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
  • Hire great talent and terminate any member of the staff on an as needed basis.
  • Develop plans for continuous improvement in the restaurant's service levels.
  • Lead and drive the restaurant's PR, Marketing, and Sales building efforts/tactics.
  • Firmly confront poor performance while also recognizing and rewarding good performance.
  • Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
  • Install a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
  • Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
  • Be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.

Financial and P&L Adherence

• Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
• Accurately process and submit.
• Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
• Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
• Aid in developing a plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
• Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
• Seek better efficiency and productivity.
• Hold all Department Managers accountable for costs and budgets.

Ideal Candidate

• Minimum of 5 years of General Manager experience in a service-oriented position within a fine dining restaurant.
• Strong customer service skills, with the ability to provide personalized recommendations to guests.
• Strong organizational and time management skills with a particular attention to detail.
• Available to work irregular hours, shifts, weekends, special events, weekends and holidays.
• Strong food and beverage knowledge.

Physical Requirements

• Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Ability to work in hot and cold environments.
• This type of work involves a combination of sitting, walking, and standing for periods of time.

We Offer

• $110 - $130K* +20% Quarterly Bonus
• 401K Retirement Savings
• Medical/Dental/Vision Insurance
• Free meal per shift
• Growth & Development opportunities