General Maintenance Technician II

About the role

We’re looking for individuals who instill confidence, trust, and respect in those around them and encourage success while building relationships. The General Maintenance Technician II performs maintenance service and troubleshoots repairs in HVAC, plumbing, drywall, texture, tile, carpentry, painting, electrical, cabinetry, laminates, granite, and appliance servicing at a skilled level. This position requires at least 3 years of experience in these fields or related areas and familiarity with industry and company safety standards.

This technician relies on experience and judgment to plan and accomplish goals, performing a variety of complicated tasks with a wide degree of creativity and latitude. Work is done in a team environment to handle repairs and prepare guest villas and facility operations.

Responsibilities

• Troubleshoot and handle in-house repairs in HVAC, ceramic tile removal/replacement, painting, wallboard systems, carpentry, cabinetry, laminate replacement, and granite repairs.
• Assist guests and staff in resolving unit maintenance, housekeeping, and facility concerns, complaints, and questions.
• Utilize hand and power tools for all phases of projects, from rough-in carpentry to trim cabinetry.
• Perform highly skilled finish work in cabinetry, wall/floor covering, finishes, and laminate or granite repair.
• Follow written instructions and complete documentation associated with unit maintenance.
• Perform general maintenance duties as assigned by leadership with minimal supervision.
• Perform any other duties deemed necessary for effective department operation.

Requirements

• High school diploma or equivalent work experience; vocational training a plus.
• At least 3–4 years of field experience; trade school preferred.
• Maintenance experience in a resort and/or hotel is a plus.
• Bilingual ability is a plus.
• Active American Red Cross CPR/AED rescue certification.
• Clean driving record and active driver’s license issued by the Department of Motor Vehicles.

Qualifications

• Ability to work independently and troubleshoot problems to determine solutions.
• Skilled in finish/trim-out construction, drywall finishing, cabinetry, flooring, and laminate repair.
• High-quality skills in painting, tile repair, plumbing, and electrical work.
• Working knowledge of hand and power tools and mechanical aptitude.
• Must be at least 18 years old with a valid driver’s license.

Benefits

• Matching 401K.
• Growth and developmental opportunities.
• Comprehensive medical, dental, and vision benefits.
• Employee Assistance Program (EAP).
• Paid Time Off (PTO).
• Travel benefits, discounts, and free vacations through the ClubGo Program.
• Tuition reimbursement and continuing education courses.
• Outstanding company culture.

Schedule

Weekends are required.