General Maintenance

Key Responsibilities

• Perform routine maintenance and repairs on hotel equipment, facilities, and systems, including plumbing, electrical, HVAC, and carpentry.
• Respond promptly to maintenance requests from guests and staff, ensuring timely resolution and minimal disruption.
• Collaborate with other departments to address maintenance needs and support hotel operations.
• Conduct preventative maintenance checks and inspections to identify and resolve potential issues before they become major problems.
• Adhere to all safety protocols, building codes, and regulatory requirements.
• Maintain accurate records of maintenance activities, including work orders, repairs, and preventative maintenance schedules.
• Support brand standards and guest experience by ensuring all areas of the hotel are well-maintained and aesthetically pleasing.
• Perform additional duties as assigned by the Director of Engineering.

Qualifications

• A high school diploma or equivalent; vocational training or certification in a relevant trade (e.g., HVAC, electrical, plumbing) preferred.
• A minimum of 2 years of experience in general maintenance, preferably in a hotel or hospitality setting.
• Strong knowledge of various maintenance disciplines, including basic electrical, plumbing, carpentry, and HVAC systems.
• Excellent communication and interpersonal skills, with a strong commitment to guest service.
• Soft skills or personality traits aligned with Forbes 5-Star standards: professionalism, attention to detail, proactive problem-solving, and a positive attitude.
• Ability to work independently and collaboratively in a fast-paced, high-expectation environment.