General Community Manager

Job Overview

The Community Manager provides strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. This position oversees the entire operation and adheres to and executes the mission and vision of the Board and community.

Responsibilities

• Provide leadership and direction in the development of short-term and long-range plans.
• Develop recommendations for goals and action plans to achieve Board objectives.
• Lead annual goal setting.
• Review organization structure, job descriptions, and functions.
• Make recommendations to the Board as to any potential changes.
• Partner with public, private, and volunteer organizations to provide community services when necessary.
• Support the activities of the various Board sub-committees.
• Knowledge of all Community Governing documents.
• Provide recommendations on revisions.
• Continually connect the Board of Directors and committees.
• Provide community leadership and guidance to ensure homeowner needs are being addressed.
• Create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
• Maintain the monthly financial position of the association.
• Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports.
• Recruit, hire, train, and supervise all community staff in accordance with the documented management plan, if applicable.
• Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
• As appropriate, confer with other departments, divisions, and outside agencies, including community groups and organizations.
• Identify, develop, and implement programs to meet community needs.
• Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs.
• Attend and participate in professional group meetings.
• Stay abreast of new trends and innovations in the fields of community management and community programming.
• On-site visibility throughout the common areas and facilities.
• Understanding of all agreements for corporate implementation.
• Ensure adherence to master calendar, maintenance calendar, association budgets, and subsidy program.
• Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration, and other requirements of governing institutions.
• Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
• Ensure due diligence for the protection of client’s funds, property, and assets against all reasonably foreseeable contingencies or losses.
• Regular attendance and punctuality.

Skills & Qualifications

• Bachelor's degree in business or related field from an accredited college or university, and three years’ experience in Property Operations, Hospitality, or Construction; or equivalent combination of education and experience.
• Must have any state specific certifications and licenses or they are preferable to not required by the state.
• A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background, and job assignments.
• Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
• Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
• Valid Driver’s License and State Mandated Vehicle Insurance.
• Commitment to obtain CPM, PCAM, ARM, or AMS designations or equivalent.
• Physical Requirements / Working Environment.
• Physical Requirements / Working Environment.
• Physical Requirements / Working Environment.

What We Offer

• Full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others.
• Time off benefits, paid holidays, and a 401k with company match.
• Occasional travel may be required to attend training and other company functions.
• Compensation: $100,000 - $125,000 / annually.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.