General Clerk

About the role

Gradient is seeking an Office Clerk to support our Compliance team. This role involves helping to jump-start processes and ensuring day-to-day operations run smoothly, directly impacting our ability to serve clients with excellence.

Responsibilities

• Communicate with our internal team
• Engage with partners and vendors
• Complete daily tasks and responsibilities
• Offer guidance and support to colleagues
• Correspond by phone, email, and fax
• Update client information across systems
• Follow up on the statuses of various processes
• Process invoices and payments
• Engage with ongoing learning and training

Requirements

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in MS Office Suite
• Aptitude for learning new software
• 2+ years in a customer service or administration role
• Valid driver’s license, reliable transportation, and vehicle insurance

Qualifications

• Commitment to meeting deadlines
• Desire to learn and grow
• Fast-paced, recession-proof industry experience

Skills

• Natural process orientation
• Attention to detail
• Ability to navigate multiple software platforms

Benefits

• Medical, Dental, & Vision Insurance
• Life Insurance
• Employee Assistance Program
• FSA
• Paid Time Off
• Paid Holidays
• Simple IRA w/ Company Match
• Professional Development Stipend

Pay

$20.32/hour

Schedule

Monday-Friday; 8 am - 5 pm (occasional overtime required)

Who We Are

Gradient began with a simple idea: transportation runs better and safer with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships.

What You’ll Do

• Communicate with our internal team
• Engage with partners and vendors
• Complete daily tasks and responsibilities
• Offer guidance and support to colleagues
• Correspond by phone, email, and fax
• Update client information across systems
• Follow up on the statuses of various processes
• Process invoices and payments
• Engage with ongoing learning and training

Other Qualifications Include

• High school diploma or some college
• Excellent written and verbal communication skills
• Strong proficiency in MS Office Suite
• Aptitude for learning new software
• 2+ years in a customer service or administration role
• Valid driver’s license, reliable transportation, and vehicle insurance
• Ability to pass a background check and drug test (including THC)