General Clerk

About the role

This job is responsible for clerical support of functional groups in accordance with standard procedures, including copying, preparing and distributing mail, inventory, data entry, filing, faxing and retrieving documents, indexing and scanning/imaging documents. May also include performing calculations, compiling and maintaining records, posting and verifying information, and resolving questions and problems. Online processing system(s) may be used to perform one or more of these clerical functions. The Clerk also resolves discrepancies and may communicate with a variety of internal and external customers. Incumbent is expected to meet quality and production standards established by management.

Responsibilities

• Communicate effectively when interacting with internal/external customers.
• Prepare, sort and distribute mail, inventory, and reports.
• Enter data/statistics into database or reports.
• Monitor, track and review inventory.
• Perform additional clerical duties, which may include photocopying and responding to incoming phone calls including transferring caller to the appropriate department.
• Other duties as assigned or requested.

Education

• Required: High School Diploma/GED

Experience

• Required: 3–5 years of related, progressive experience (exempted experience requirements effective August 2016)

Licenses or Certifications

• Required: United States citizenship (as required by the Department of Defense) – UCD Only
• Required: Successful attainment of a Department of Defense DIACAP security clearance within 30 days of hire or at the needs of the business – UCD Only

Skills

• Typing
• Filing
• Microsoft Office Suite
• Phone skills
• Language (Other Than English)

Travel Requirement

• 0% – 25%

Physical, Mental Demands and Working Conditions

• Position Type: Office-based
• Teaches/trains others regularly: Never
• Travel regularly from the office to various work sites or from site-to-site: Occasionally
• Works primarily out-of-the-office selling products/services (sales employees): Never
• Physical work site required: Yes
• Lifting up to 10 pounds: Constantly
• Lifting 10 to 25 pounds: Regularly
• Lifting 25 to 50 pounds: Occasionally