General Claims Associate, Part-Time Student Worker

Responsibilities

• Receive initial reports of loss or damage from policyholders, claimants or other parties.
• Accurately process information into the system for assignment to an adjuster.
• Address customers’ questions and concerns related to the claims process and procedures and offer clear instructions on the next steps.
• Determine appropriate coverage and complete necessary follow-ups in a timely manner.
• Navigate systems with proficiency to access appropriate information to service callers.
• Perform additional duties within the department, as needed.

Qualifications

• Must be currently enrolled in a bachelor’s or master’s degree program
• Must have a cumulative GPA of 3.0 or higher
• Strong verbal and written communication skills
• Ability to build rapport with customers and demonstrate empathy during what may be a stressful time
• Excellent listening skills
• Accurate keyboarding and data entry skills
• High School Diploma or GED

Pay

Pay rate: $21- $22 /hour
Starting Rate: $21