Genealogist Researcher (United States Mid-South, South)

About the role

Ancestry is a human-centered company that connects everyone with their past. We are the global leader in family history, offering over 65 billion records, 3.5 million subscribers, and a DNA network of over 27 million people. Our commitment to a location flexible work approach allows employees to choose between working in the nearest office, from home, or a hybrid of both. We are dedicated to fostering an inclusive and diverse workplace where every person's story is valued.

We are seeking an experienced genealogist researcher specializing in the United States Mid-South and South. This role requires minimum 5 years of professional genealogical research experience, a bachelor’s or master’s degree in History, English, or a related field, specialized expertise in U.S. genealogical research, proficiency in DNA test results, advanced knowledge of brick wall research methodologies, and excellent organizational and communication skills.

Responsibilities

• Conduct expert genealogical research focused on the U.S. Mid-South and South regions.
• Quickly assess resource accessibility by determining research feasibility, locating sources, and communicating promptly when research is not feasible.
• Produce well-written research logs, reports, and regular client updates that align with company standards.
• Manage 30-60 client tasks once fully onboarded and trained, defining the scope, budget, and resource requirements for each project.
• Utilize superior organizational skills to ensure sessions run smoothly and delegate work to the most suitable researchers.
• Exercise sound judgment to ensure deliverables meet company, industry, and client quality standards, satisfy session budgets, and maintain client satisfaction—even if project goals are not met.
• Maintain an average of 6 billable hours per day and fulfill annual billable hour targets.
• Provide and receive constructive feedback effectively.
• Collaborate closely with Research Managers throughout each session to ensure project success.
• Aid Research Managers in setting clear expectations with clients, updating clients every 4-6 weeks, and promptly addressing concerns or questions from clients and staff.

Requirements

• Minimum of 5 years’ professional genealogical research experience.
• Bachelor’s or master’s degree in History, English, or comparable experience.
• Specialized expertise in U.S. genealogical research with a focus on Mid-South and Southern states.
• Proficient in applying DNA test results to genealogical research problems.
• Advanced knowledge of brick wall research methodologies and evidence analysis.
• Skilled in managing multiple projects simultaneously.
• Experienced in creating research logs/journals, citations, abstracts including analysis, writing narrative reports, drafting research plans, and conducting research within budget.
• Experienced in client communication, expectation setting, and conflict resolution.
• Comfortable working collaboratively and providing feedback and coaching to team members.

Qualifications

• Minimum of 5 years’ professional genealogical research experience.
• Bachelor’s or master’s degree in History, English, or comparable experience.
• Specialized expertise in U.S. genealogical research with a focus on Mid-South and Southern states.
• Proficient in applying DNA test results to genealogical research problems.
• Advanced knowledge of brick wall research methodologies and evidence analysis.
• Skilled in managing multiple projects simultaneously.
• Experienced in creating research logs/journals, citations, abstracts including analysis, writing narrative reports, drafting research plans, and conducting research within budget.
• Experienced in client communication, expectation setting, and conflict resolution.
• Comfortable working collaboratively and providing feedback and coaching to team members.

Skills

• Expert genealogical research skills.
• Ability to manage multiple projects simultaneously.
• Strong organizational and communication skills.
• Experience with DNA test results and brick wall research.
• Effective client communication and conflict resolution skills.

Benefits

At Ancestry, we offer a competitive compensation package, including a base salary range of $45,156 - $61,200 with eligibility for bonus, and comprehensive benefits including health, dental, and vision. We also provide a collaborative workplace, reasonable accommodations for qualified individuals with disabilities, and opportunities to make a meaningful difference.

Pay

Base salary range: $45,156 - $61,200 with eligibility for bonus.

Schedule

Location flexible work approach, allowing you to choose between working in the nearest office, from home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE).