Geek Squad Delivery Driver

About the Role

As a Geek Squad Delivery Driver, you’ll be responsible for the delivery, installation, repair, and haul-away of basic complexity appliances, televisions, and other tech. You’ll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You’ll also decide whether any doors in the customer’s home need to be detached or fixtures need to be moved.

Responsibilities

• Attend to delivery duties, including the installation, networking, and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by offering advice on product placement, services, and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to store teams, and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two-person jobs as well as perform work alone

Requirements

• 6 months of customer service, sales, installation, or large product delivery experience
• Current, valid driver’s license
• Driving record that meets Best Buy’s safety standards (e.g., minimal number of violations/accidents)
• Ability to carry, lift, push, and pull weight up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred Qualifications

• Leadership, decision-making, written and verbal communication, and client relations skills
• Experience in an in-home installation environment
• Experience using and learning about technology products

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence (LOA) and potential pay sources based on eligibility
• Paid time off (vacation or PTO) for full-time and part-time employees
• Incentive pay for certain roles to drive performance and offer recognition

For more information about benefits, LOA, and paid time off, refer to the Benefits Guide.

Pay

Competitive pay, with certain roles eligible for various forms of incentive pay.

Schedule

Full time