Geek Squad Delivery Driver

About the role

As a Geek Squad Delivery Driver (internally referred to as a Delivery Experience Agent), you’ll be responsible for the delivery, installation, repair, and haul-away of basic complexity appliances, televisions, and other tech. You’ll determine the best way to deliver major appliances into homes and other locations, including measuring and protecting areas in the installation route. You’ll also assess whether doors need to be detached or fixtures moved to complete the delivery.

Responsibilities

• Deliver, install, network, and repair devices, with a focus on home theater equipment and appliances
• Provide a seamless client experience by advising on product placement, services, and other relevant content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payments, provide feedback to store teams, and complete in-store repairs
• Train new drivers and lead or assist on two-person jobs, as well as perform work alone

Requirements

• 6 months of experience in customer service, sales, installation, or large product delivery
• Current, valid driver’s license with a driving record that meets Best Buy’s safety standards (minimal violations/accidents)
• Ability to carry, lift, push, and pull up to 350 pounds alone or up to 700 pounds as part of a team, with the use of a harness, lift, or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Preferred Qualifications

• Leadership, decision-making, written and verbal communication, and client relations skills
• Experience in an in-home installation environment
• Experience using and learning about technology products

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence (LOA) with potential pay sources based on eligibility, including intermittent or reduced-schedule leave for medical or family care
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, and years of service
• Incentive pay for certain roles to drive performance and recognition

Position Type: Full time