Gatehouse Officer

About the role

Join our team as a Gatehouse Officer. This isn't just a security role; it is a premier hospitality position where you set the tone for every resident, guest, and VIP who steps onto the property here at Devonshire @ PGA National. You will blend high-end customer service with vigilant safety to create a welcoming, secure environment.

Schedule

Weekends only, 2:00 PM to 10:00 PM.

Compensation

$18.00 an hour, commensurate with experience.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• 401k for all team members 18 and over with a company 3% match
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community
• Screen all vehicle and pedestrian traffic entering the community
• Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces
• Document all visitors and vendors/contractors via the standard gatehouse log
• Inform the security and emergency services supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community
• Complete thorough and detailed incident reports using our online report system
• Maintain strict confidentiality regarding all information pertaining to protected health information or any other sensitive or confidential information obtained while employed by or pertaining to the company, its employees, business information, or residents

What you will need

• Must be at least 18 years old
• Prior experience as a Security Gatehouse Officer preferred
• Current and valid driver's license preferred

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.